We do not have an engineer on our company staff who would be capable of repairing a breakdown in a machine like the one you are proposing. If we decide to install one of your evaporators, who should we call on for assistance?
On us, of course. Depending on the geographical distance between your company and our activity, it will either be our own staff or the Engineer from one of our local Distributors. In any cases I would like to mention that the evaporator does not have many mechanical parts apart from the pumps, and there is no need to have a Mechanical Engineer in the vicinity. On the other hand, in view of the fact that the actual ""heart"" of our system is a typical refrigeration system (very similar to that of a domestic refrigerator) we would advise – in an emergency – to call an Engineer who is skilled on servicing similar systems and we would be glad to communicate with him on how to solve the problem.